Privacy Policy

Effective Date: May 22, 2023springtime.pro ("we," "us," or "our") is dedicated to protecting your privacy as you cultivate blooming gardens, build cozy villages, and foster community bonds in our spring-themed simulation games and related services (the "Services") at springtime.pro. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using the Services, you consent to the practices described herein. Information We Collect Personal Information: During account registration, we collect your email address, username, password (encrypted), age range, and preferred spring activity (e.g., gardening, village building, event planning). For premium subscriptions (e.g., ad-free gameplay, exclusive seeds/decor) or in-game purchases (e.g., garden tools, village expansions), we collect payment details (processed by third-party providers like PayPal) and billing address. Optional information (e.g., favorite spring flowers, gardening experience) may be collected if you choose to share it. Usage and Gameplay Data: We automatically gather data about your interaction with the Services, including IP address, device type, operating system, browser version, garden progress (e.g., plant growth stages, flower blooms), village development (e.g., building unlocks, resident happiness), event participation rates, and technical performance data (e.g., crash reports, sync logs). This data is collected via cookies, in-game analytics tools (e.g., Mixpanel), and server logs. Social and Community Data: If you join community groups, participate in spring events, or trade with other players, we collect your communications (e.g., group messages, trade confirmations) to moderate content and facilitate interactions. If you link social media accounts, we may access limited information (e.g., display name) to enable features like friend invites. How We Use Your Information To create and manage your account, sync your garden/village progress across devices, and save your favorite customizations. To process transactions, fulfill orders, and send purchase confirmations or subscription reminders. To personalize your experience: recommend plants based on your growth history, suggest village upgrades aligned with your playstyle, and tailor event rewards to your participation. To improve the Services: analyze gameplay data to balance growth rates, fix bugs, optimize community features, and develop new content (e.g., seasonal events, rare flowers) aligned with user behavior. To communicate with you: send account updates, bloom reminders, spring event notifications, and promotional offers (you can opt out of marketing communications at any time). To moderate community interactions: ensure compliance with our guidelines, prevent harassment, and maintain a friendly, inclusive environment. Information Disclosure We do not sell or rent your personal information to third parties. We may disclose your information in the following circumstances: To trusted third-party service providers (e.g., payment processors, cloud hosting services, analytics tools) who assist in operating the Services, subject to confidentiality agreements. To community group members (limited to your username and village/garden name) to facilitate trading and event participation. To law enforcement or regulatory authorities if required by law, or to protect our rights, property, or safety, or that of our users or the public. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner, with prior notice and a commitment to uphold this Privacy Policy. Data Security We implement industry-standard security measures to protect your personal information, including encryption of sensitive data, secure server storage (compliant with SOC 2 standards), regular security audits, and access controls for authorized personnel. We secure in-game trades with anti-fraud systems to prevent scams. Your Rights Access and Correction: You may access, review, and update your personal information by logging into your account or contacting [email protected]. Deletion: You may request account deletion by submitting a request to [email protected]. We will delete your data within 30 days, except as required by law (e.g., financial records) or to resolve disputes. Opt-Out: You can unsubscribe from marketing emails by clicking the "unsubscribe" link in our messages or updating your account preferences. Cookie Management: You can adjust cookie settings in your browser, though disabling certain cookies may limit functionality (e.g., progress sync, group invites). Children’s Privacy Our Services are family-friendly and suitable for ages 8 and up, but we do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided personal information without consent, please contact us to request deletion. We may require verification of guardianship before processing such requests. Changes to This Policy We may update this Privacy Policy periodically. We will notify you of changes by posting the revised policy on our website with a new effective date. Your continued use of the Services after the update constitutes acceptance of the revised terms. Contact Us For questions or concerns, contact:springtime.pro321 Blossom Lane, Asheville, NC 28801, USAEmail: [email protected]